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Email Chain Shows Officials Prepping for HealthCare.gov Errors

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A congressional subcommittee Wednesday evening released an internal email chain from late September that shows officials in charge of HealthCare.gov anticipating problems with the site in advance of its Oct. 1 launch.

The House Oversight and Government Reform Committee provided the document in a public release. It shows an email from Henry Chao, chief information officer at the Centers for Medicare and Medicaid Services (CMS), to his staff on Sept. 25 asking for “a more comprehensive answer as to how we will ensure high availability.” CMS is the agency that has overseen the creation of HealthCare.gov. Read more…

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